Frequently Asked Questions

Our FAQ's are divided into three sections to make it easier for you to find the answers you need; Domains, Email and Hosting.

Please choose the relevant section below and if you cannot find your query please do not hesitate to contact us

Domain Questions

What is a domain name?

Who are the domain name registrars?

What details do you need to register a domain?

How long does it take to register a domain name?

Why is there a difference in price between .com, .net or .org domain names?

Why can a domain name registration fail?

How will I know if a domain registration has been accepted and is complete?

Once I have confirmed my domain is successfully registered can I use it immediately?

Which type of web forwarding should I use?


Hosting Questions

What is hosting?

How much web space do I need?

Do you support Microsoft FrontPage Extensions?

What kind of scripting lanuages do you support?

How do we access our webspace?



Email Questions

How do I send email as me@mydomain.com?

What email programs can be used with your email hosting accounts?

If you still cannot answer your query please use our Contact Form or Live Phone Support to contact us or alternatively login to your account and raise a support ticket (TSR).