Terms Of Service

The website at wwwa2domains.co.uk is owned by A2 Solutions Limited and operated under licence by Internet Fed Limited. A2 Domains is a trading name of Internet Fed Limited

We want to make being an A2 Domains customer the best experience it can be. If you have any queries about our terms of use, please use free phone support or the contact form on this website.

A2 Domains provides internet, email & application hosting and additional services. A2 Domains reserves the right to suspend or cancel a customer's access to any or all services provided by A2 Domains when A2 Domains decides that the account has been inappropriately used or otherwise.

Note: all our services are covered by the General Terms and Conditions below; in addition please see service specific terms and conditions as below.

Our business is continually evolving and as such we reserve the right to change our Terms and Conditions when necessary. It is your responsibility to ensure that you are up to date with all of our T&Cs. We will, however, notify you of any prominent changes we feel you need to be pro-actively made aware of.

By signing up for and/ or otherwise accessing any of the services or products offered by A2 Domains you agree to be bound by all the Terms and Conditions listed here. These Terms and Conditions supersede all earlier versions. To the extent that You are deemed to be a consumer as defined by the Unfair Contract Terms Act 1977 or the Unfair Terms in Consumer Contracts Regulations 1999 (UTCCR), these conditions will not affect Your rights and will only apply to the extent that applicable law allows.

• General Terms and Conditions
• A2 Domains Email Terms and Conditions
• Domain Name Terms and Conditions
• Domain Name Dispute Policy
• Acceptable use Policy
• Reporting Misuse of A2 Domains Systems
• Complaint Escalation
• Cancellations

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General Terms and Conditions

These General Terms & Conditions and the Service Specific Terms & Conditions, the Acceptable Use Policy and any information relating to the Service/Package purchased from A2 Domains forms the Agreement between Us. If any of these General Terms & Conditions are inconsistent with any terms set out in A2 Domains Service specific terms & conditions, the Service specific terms & conditions shall prevail.

You acknowledge and accept that Your use of the Services must be in accordance with the Acceptable Use Policy which can be viewed at hyperlink

1. Definitions
1.1 "Agreement" means any agreement to which these terms & conditions are incorporated.
1.2 "A2 Domains" means the Website and Services accessible at www.a2domains.co.uk, which is owned by A2 Solutions Limited and operated under licence by Internet Fed Limited. “A2 Domains” is also a trading name of Internet Fed Limited.
1.3 "Package" means a collection of Services.
1.4 "Prices" means the Prices for the Services set out in order form or as otherwise notified to You.
1.5 "Services" means the Service/Products to be provided by A2 Domains.
1.6 "You/Your" means the person or company who purchases Services from A2 Domains.

2. Duration and Automatic Renewal of Services
2.1 Unless specifically stated to the contrary in the details of the Service and/or Package You purchase, all Services for which payment is required on a monthly basis are provided for a fixed annual (i.e. 12 month) term. The contract will automatically renew on its anniversary date and continue for successive further 12 month periods, unless terminated in accordance with these General Terms & Conditions or the Services or Package specific terms, if different to these General Terms & Conditions.
2.2 Unless specifically stated to the contrary in the details of the Service and/or Package You purchase, all Services for which payment is required annually in advance shall be provided for a fixed annual (i.e. 12 month) term. The contract will automatically renew on its anniversary date and continue for successive further 12 month periods, unless terminated in accordance with these General Terms & Conditions or the Services or Package specific terms, if different to these General Terms & Conditions.
2.3 Unless specifically stated to the contrary in the details of the Service and/or Package You purchase, all Services for which payment is required biennially in advance shall be provided for a fixed biennial (i.e. 24 month) term. The contract will automatically renew on its anniversary date and continue for successive further 24 month periods, unless terminated in accordance with these General Terms & Conditions or the Services or Package specific terms, if different to these General Terms & Conditions.
2.4 Please be aware that unless You terminate the Services in accordance with clause 3 below or the Services or Package specific terms, the Services will automatically renew on the anniversary date of the contract for a successive contract term and You will be responsible for a further 12 or 24 months Prices whichever is applicable. If you choose to terminate the Services any time after the anniversary date of the contract You will still be required to pay the Prices for the remaining period of the then current term of the contract.

3. Cancellations
3.1 You are entitled to cancel the Services by submitting a cancellation request to our support team via the A2 Domains control panel no less than 7 days prior to the anniversary date of the contract term or the relevant service specific terms & conditions pertinent to the Services or Package you have purchased.
3.2 For details of cancellation process please click here (hyperlink to cancellations)
3.3 A2 Domains reserves the right to cancel and/or suspend Your Service at any time without notice if You breach these General Terms & Conditions and/or Service Specific Terms & Conditions and/or our Acceptable Use Policy.

4. Refunds
4.1 Charges due on a pre-pay basis (together with account set-up fees, where applicable), are non-refundable.
4.2 In the event that A2 Domains cancels Your Service for reasons other than Your breach of contract, You will be entitled to a pro rata refund based upon the remaining period of Your current contract term.
4.3 If You contravene Your Agreement with A2 Domains, a refund will not be issued in the event of a cancellation.
4.4 Domain credits are non-refundable as they enable the purchase of domain names at discounted Prices, based on an up-front commitment.

5. Payment
5.1 All Services and Packages must be paid for in advance in accordance with the specific provisions of that Service or Package.
5.2 Payment will be due on the basis of the Service and/or Package You have selected. If You have purchased Services on an annual (12 month) or biennial (24 month) basis then You will be required to pay pursuant to the payment plan You selected, either paying annually or biennially in advance or by way of monthly installments in advance throughout the year.
5.3 You will be automatically charged the Price again on the anniversary date of the contract term unless You have cancelled the Services in accordance with A2 Domains' cancellations procedure set out in clause 3 above. Payment of the Price will be taken via the payment method specified within the control panel
5.4 A2 Domains reserves the right to change the Prices and/or nature of its Services by giving You written notice of those changes. Notice of changes to Prices and/or Services will be given by e-mail to the e-mail address held in Your A2 Domains Account. If You have already purchased a particular Service then the change in the Price or nature of that Service will only become effective when the Service reaches the end of its current term. You will be charged the new Price when the Service is automatically renewed at the end of the current term.
5.5 All payments must be made in UK pounds sterling, inclusive of applicable taxes.
5.6 You warrant that You are lawfully authorised to make payment using the payment card or facility You disclose to A2 Domains. In the event that You are not the named card holder, You acknowledge that You and the party who is the named card holder both accept A2 Domains' Terms & Conditions and are jointly and severally liable for the payment of all Prices for which payment will be taken from the payment card, the details of which You have provided. You will indemnify and hold A2 Domains harmless in the event that the cardholder or issuer declines any transaction for payments to A2 Domains, including all of A2 Domains costs in administering Your non-payment and obtaining payment of those Prices due.
5.7 Where You provide A2 Domains with information relating to a third party, including but not limited to the use of their payment details, either in accordance with clause 5.6 above or for any other purpose, You warrant that You have obtained express consent from the third party for A2 Domains to use their information and you consent that we may share your information, including but not limited to the Services You have purchased, to enable the third party to ascertain the terms of your Agreement with Us and why we are authorised to take payment from the third party's payment card or PayPal account, if necessary, to contact the third party for the purposes of this Agreement.
5.8 A2 Domains reserves the right to suspend Services until payment is received in full and all outstanding debt is cleared. Any non-payment of a recurring invoice may be subject to a £20 administration charge. You are responsible for all money owed on the account from the time it was established until A2 Domains accepts Your cancellation request.
5.9 You are required to have a valid email address and credit/debit card and/or PayPal account registered to Your account at all times, failure to do so will result in automatic suspension of Your account. If You cancel Your credit/debit card and/or Paypal account for any reason You must immediately notify A2 Domains and provide details of a current valid payment card and/or PayPal Account
5.10 PayPal - Payments processed by PayPal are subject to PayPal's terms and conditions of Service, and A2 Domains makes no representations or warranties with respect to those Services.
5.11 No bills or invoices will be sent by regular mail. All invoices will be sent directly to You via email shortly after the purchase or automated renewal transaction is completed.
5.12 If You fail to pay all Prices due, A2 Domains reserves the right to interrupt, suspend or cancel the Services to You. Such interruption, suspension or cancellation does not relieve You from paying all Prices which are overdue and payable to A2 Domains.
5.13 Please refer to A2 Domains Service specific terms & conditions including, but not limited to, the Domain Name terms of Service for Domain Name for specific payment policies.

6. Chargebacks
6.1 If You withdraw any payments made via a bank, credit card or PayPal account (a "chargeback") You may be subject to a administration fee of £50 and any related costs we incur due to the chargeback will also be recharged to You, should A2 Domains deem the chargeback to be unfair. A2 Domains also reserves its right to defend such chargebacks and recover the original monies from You or the card issuer.
6.2 If a chargeback is made, A2 Domains reserves the right to interrupt, suspend or cancel the Services. Such interruption, suspension or cancellation does not relieve You from paying the original Prices which are overdue and payable to A2 Domains.

7. Appropriate Service use
7.1 A2 Domains reserves the right to refuse Service and/or access to its servers and/or Services to anyone.
7.2 A2 Domains does not allow any content which breaches our Acceptable Use Policy to be stored on its servers:
7.3 Refusal of Service based on the content being contrary to our Acceptable Use Policy is entirely at the discretion of A2 Domains.
7.4 A2 Domains reserves the right to move Your data to a different server with no previous notice.

8. Scheduled maintenance
8.1 To guarantee optimal performance on the servers, it is necessary for A2 Domains to perform routine maintenance. Such maintenance often requires taking A2 Domains Exchange servers off-line, typically performed during off-peak hours. A2 Domains will give You advance notice of maintenance requiring the servers to be taken off-line whenever possible.

9. Support
9.1 We will endeavour to provide a continuous high quality service. If You experience problems with Your Service, please use our free phone support service during normal working hours or use the form on our contact page.
9.2 Please note we may require suspension of some of A2 Domains Services for short scheduled periods to carry out maintenance or repair to A2 Domains Services. Where possible, information concerning scheduled downtime or interruptions to A2 Domains Services will be made available on the A2 Domains website.

10. Reselling of Services
10.1 All Services other than A2 Domains Reseller Packages are to be used by the primary owner only, and do not allow the holders to resell, store or give away web-hosting Services of their website to other parties.
10.2 A2 Domains reserve the right to suspend access to the automated management facilities of the Reseller account including the API (Application Programming Interface) if a customer's use is deemed to be affecting the platform for which A2 Domains delivers the Services.

11. Database Usage
11.1 If You exceed the limits on A2 Domains database products (MS SQL and MySQL) then we will automatically charge You for the additional space You use at A2 Domains current Prices. For example if You have a 150MB database and 200MB is in use at any point during a month then we will charge for the extra 50MB in that month.

12. Ownership of data
12.1 All data created or stored by You within A2 Domains' applications and servers are Your property. A2 Domains shall allow access to such data by only authorised A2 Domains personnel. A2 Domains makes no claim of ownership of any web server content, email content, or any other type of data contained within the accountholder's server space or within applications on A2 Domains' servers.
12.2 You are responsible for backing up Your data.

13. Uploads via scripting languages
13.1 We limit uploads made via scripting languages - including PHP, ASP and ASP.NET. Uploads made using PHP are limited to 20MB per file.

14. Passwords
14.1 It is the mailbox owner's responsibility to keep his/her password confidential, and to change the password on a regular basis. A2 Domains is not responsible for any data losses or security issues due to stolen passwords. A2 Domains recommends that You use passwords that contain numbers and symbols in order to prevent unauthorized users from guessing commonly-used choices (i.e. "12345", "password", etc.).

15. Your personal details
15.1 Please note that whilst Your email is primarily used for billing purposes, A2 Domains reserves the right to email You information about enhancements to A2 Domains systems and product offerings from Internet Fed Limited and its related businesses. You can unsubscribe from marketing communications within Your A2 Domains control panel.
15.2 We will not provide any of Your personal information to other companies or individuals without Your permission. However, we may need to provide Your name and delivery address to third parties that A2 Domains may use for the purposes of delivering specific Services to You (e.g. customer support). For more information about how we collect and use Your personal information please read A2 Domains privacy policy.

16. A2 Domains Disclaimers and Warranties
16.1 A2 Domains does not back up your data/website and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, A2 Domains cannot guarantee to be able to replace lost data. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all Service interruptions caused by A2 Domains and its employees.
16.2 A2 Domains makes no warranties or representations that any Service will be uninterrupted or error-free. You accept all Services provided hereunder "as is" without warranty of any kind.
16.3 So far as permitted by law and particularly in respect of non-consumers, all implied conditions, warranties and terms (whether express or implied by statute, common law, custom or otherwise) including, but not limited to, those relating to the exercise of reasonable care and skill, fitness for purpose and satisfactory quality (where applicable) are hereby excluded in relation to each of the Services to be provided hereunder to the fullest extent permitted by law.
16.4 For the avoidance of doubt, any use of the Services and/or any Package in the course of conducting business shall give rise to you being a non-consumer and the provisions of this Agreement affecting the statutory consumer protection you would otherwise be afforded as a customer.

17. Liability
17.1 A2 Domains shall not be liable for any loss or damage of whatever nature suffered by You arising out of or in connection with any breach of this Agreement by You or any act, misrepresentation, error or omission made by You or on Your behalf.
17.2 A2 Domains will not be liable for any indirect loss, consequential loss, loss of profit, revenue, data or goodwill howsoever arising suffered by You or for any wasted management time or failure to make anticipated savings or liability You incur to any third party arising in any way in connection with this Agreement or otherwise whether or not such loss has been discussed by the parties pre-contract or for any account for profit, costs or expenses arising from such damage or loss.
17.3 No matter how many claims are made and whatever the basis of such claims, A2 Domains' maximum aggregate liability to You under or in connection with this Agreement in respect of any direct loss (or any other loss to the extent that such loss is not excluded by other provisions in this Agreement) whether such claim arises in contract or in tort shall not exceed a sum equal to twice the fees paid by You for the Services in relation to which Your claim arises during the 12 month period prior to such claim.
17.4 None of the clauses herein shall apply so as to restrict liability for death or personal injury resulting from the negligence of A2 Domains, its employees or its sub-contractors.
17.5 A2 Domains shall not be liable for any interruptions to the Services or outages arising directly or indirectly from:-
17.5.1 interruptions to the flow of data to or from the internet;
17.5.2 changes, updates or repairs to the network or software which it uses as a platform to provide the Services;
17.5.3 the effects of the failure or interruption of Services provided by third parties;
17.5.4 factors outside of A2 Domains' reasonable control;
17.5.5 Your actions or omissions (including, without limitation, breach of Your obligations set out in the Agreement) or those of any third parties;
17.5.6 problems with Your equipment and/or third party equipment;
17.5.7 interruptions to the Services requested by You.

18. Force Majeure
18.1 A2 Domains shall not be responsible for any failure to provide any Services or perform any obligation under the Agreement because of any act of God, strike, lock-outs or other industrial disputes (whether involving the workforce of A2 Domains (or any other party) or compliance with any law of governmental or any other order, rule, regulation or direction, accident, fire, flood, storm or default of suppliers, work stoppage, war, riot or civil commotion, equipment or facilities shortages which are being experienced by providers of telecommunication Services generally, or other similar force beyond its reasonable control.

19. Non-Waiver
19.1 The failure of A2 Domains to require Your performance of any provision shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by A2 Domains of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

20. Survival
20.1 The provisions, terms, conditions representations, warranties, covenants, and obligations contained in or imposed by this Agreement which by their performance after the termination of this Agreement, shall be and remain enforceable not with standing termination of the Agreement for any reason. However, neither party shall be liable to other for damages of any sort resulting solely from terminating this Agreement in accordance with its terms but each party shall be liable for any damage from any breach by it of this Agreement.

21. Notice
21.1 You agree that any notice or communications required or permitted to be delivered under this Agreement by A2 Domains to You shall be deemed to have been given if delivered by e-mail, in accordance with the contact information You have provided.

22. Governing Law
22.1 Except as otherwise set forth in the Domain Dispute Policy, Your rights and obligations and all contemplated by this Agreement shall be governed by English law and You submit to the exclusive jurisdiction of the English Courts.

23. Legal Fees
23.1 If any legal action or proceeding, including arbitration, relating to the performance or the enforcement of any provision of this Agreement is brought by any party to this Agreement, the prevailing party shall be entitled to recover reasonable legal fees, expert witness fees, costs and disbursements, in addition to any other relief to which the prevailing party may be entitled.

24. Assignment
24.1 You shall not assign, sub-license or transfer Your rights or obligations under this Agreement to any third party without the prior written consent of A2 Domains However, in the event that A2 Domains consents to such an assignment, sub-license or transfer, then this Agreement shall ensure to the benefit of and be binding upon the parties and their respective successors and permitted assigns.

25. Entire Agreement
25.1 This Agreement constitutes the entire Agreement between the parties and agreements are representations or warranties, express or implied, statutory or otherwise and no agreements collateral here to than as expressly set or referred to here in. This Agreement supersedes any prior agreements, representations, statements, negotiations, understandings, proposals or undertakings, oral or written, with respect to the subject matter expressly set forth here in.

26. Amendment in Writing
26.1 This Agreement may not be amended or modified by You except by means of a written document signed by both You and an authorized representative of A2 Domains

27. Further Assurances
27.1 The parties shall execute such further and other documents and instruments and take such further and other actions as may be necessary to carry out and give full effect to the transactions contemplated by this Agreement.

28. Relationship of the Parties
28.1 Nothing in this Agreement shall be construed as creating an agency relationship, partnership or joint venture between the parties.

29. Joint and Several Obligations
29.1 If any party consists of more than one entity, their obligations here under are joint and several.

30. No Third Party Beneficiaries
30.1 This Agreement does not provide and shall not be constructed to provide any third parties, with any remedy, claim, cause of action or privilege.

31. Severability
31.1 In the event that any provision of this Agreement shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. A2 Domains will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of A2 Domains as reflected in the original provision.

Please note: by signing up for any of A2 Domains Services You agree to be bound by all A2 Domains terms and conditions.

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A2 Domains email terms and conditions

The following terms and conditions apply to A2 Domains email Services.

1. Use of Microsoft Outlook Software
1.1 A2 Domains Exchange Mail accounts include licensing for Outlook Client Software. The license fee is included in the annual A2 Domains Service fee. Mailbox owners are permitted to install the software once on one PC for each Microsoft Exchange mailbox. Sharing of a single mailbox is not permitted unless additional licenses are purchased on a monthly basis for each user. If You cancel Your A2 Domains Exchange Mail account You are responsible for uninstalling any Outlook software that is licensed to You as part of the A2 Domains Service.

2. Size of mailbox
2.1 Each mailbox has a storage quota. This is in place to protect Your account and others from potentially large volumes of email sent to a single address that could materially affect the email system server. Additional storage can be purchased though Your control panel. It is the mailbox owner's responsibility to ensure that his/her mailbox does not reach its allocated level. A2 Domains cannot be responsible for email lost due to full mailboxes. You can check Your mailbox size from Your control panel.

3. Service availability
3.1 A2 Domains monitors the server as a whole but does not monitor individual mailboxes. The Exchange server uses SMTP, a "store-and-forward" email protocol, to deliver outbound messages. This protocol does not guarantee immediate delivery of email messages. By default, the Exchange server makes a delivery attempt every ten minutes three times; after that the server will attempt message delivery every fifteen minutes. If there is no successful delivery attempt within twelve hours, a delay notification will be emailed to the sender. If there is no successful delivery attempt within two days, the message will be returned to the sender.

4. Security
4.1 A2 Domains makes every reasonable effort to ensure mailbox security at all times. We do this through a combination of various network security policies, load balancing and redundant systems. We make every reasonable effort to ensure the integrity of data on A2 Domains systems. On the rare occasions where there may be a problem with specific mailbox data, it is the mailbox owner's responsibility notify to A2 Domains. We cannot guarantee to restore data and we accept no liability for the loss of any such data.

5. Server storage capacity
5.1 Each Exchange account is allotted an aggregated storage capacity initially equal to the total storage capacity of each mailbox. This storage capacity is shared among all mailboxes and public folders within Your account; the quota cannot be exceeded. For an additional fee, You may increase Your account storage capacity at any time from within the control panel.

6. Mailbox and Public Folder storage capacity
6.1 In addition to the aggregate account storage capacity, each mailbox and public folder also has its own storage limit. When the storage capacity is reached on an individual mailbox or folder, the Exchange servers shall stop sending or receiving messages. A2 Domains is not responsible for Service unavailability or data loss caused by any mailbox or folder exceeding its storage capacity. To prevent such occurrences, You can manage mailbox and public folder storage limits at any time from within the control panel.

7. Anti-virus checking
7.1 A2 Domains installs anti-virus software on its email servers for all Advanced and Exchange mailboxes. This software is configured to check messages coming into the email server. If a virus is detected, the message is deleted. No notification is sent to either recipient or sender of the message. Messages sent between mailboxes on the A2 Domains platform are not checked.

8. Anti-SPAM message filtering
8.1 A2 Domains runs anti-SPAM software on its email servers for all Advanced and Exchange mailboxes. You can determine the levels of spam protection from within Your control panel.
8.2 A2 Domains also runs anti-SPAM software on outbound email from all mailboxes, and reserves the right to mark or delete any messages determined to be SPAM.

9. Use of email account
9.1 If A2 Domains identify a mailbox or domain that is causing problems; we will either remove the offending mailboxes or change their settings to resolve the issue. In extreme cases, we will disable email or suspend all Services to the domain as appropriate.
9.2 For details of what is not allowed by A2 Domains and A2 Domains spam/ illicit material policies please see A2 Domains Acceptable Use Policy.

10. Email retrieval and timescale
10.1 A2 Domains' policy on maintaining stable data-transfer levels includes a deletion process for email as follows: (i) all mail in IMAP "Trash" folders will be deleted automatically after 7 days. Such mail is checked daily; (ii) if a mailbox is not accessed for 60 days, either by POP or IMAP, all mail over 90 days old will be deleted automatically. This process will be repeated daily until the mailbox is accessed again; (iii) Root mailboxes that are not accessed for 90 days will have their quota reduced to 1MB automatically (with any existing mail over this new quota deleted). If the Root mailbox is accessed again, its quota will be increased back to the original allocation (Root mailboxes being Standard mailboxes). Note that after 90 days, the Root mailbox will have already undergone a cleanup after 60 days of inactivity. A2 Domains does not accept any responsibility whatsoever for any deleted mail.

Please note: by signing up for any of our services you agree to be bound by all A2 Domains terms and conditions

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Domain Name Terms and Conditions

1.1 The following terms and conditions apply to the domain registration Service:
1.1.1 You acknowledge and recognize that the domain name system and the practice of registering and administering domain names is continuously evolving and that A2 Domains may modify this Agreement as necessary from time to time to comply with any agreements by which A2 Domains is or will be bound, and to adjust to changing business circumstances. We will notify of these changes by e-mail to refer You to the amended provisions.
1.1.2 Your continued use of the registered domain name constitutes acceptance of this Agreement and amendments. If at any time, you do not agree to such changes, you agree that your sole remedy is to request that your domain name registration be cancelled or transferred to a different domain name registrar.

2. Domain Name Registration
2.1 A2 Domains provides Internet domain registration Services for second-level domain names within the .com, .org, .net, .co.uk, .mobi, .eu, .org.uk, .ltd.uk and .plc.uk top-level domains.
2.2 ICANN oversees the .com, .org, .mobi and .net top-level domains. Nominet oversees the .co.uk, .org.uk, .ltd.uk and .plc.uk top-level domains. EURID oversees the .eu top-level domain.
2.3 Upon A2 Domains' receipt of domain name registration information from You, A2 Domains shall submit the information to the registry administrator for the appropriate top-level domain for approval and processing. The registry administrator then puts into effect the domain name registration. Network Solutions, Inc. currently acts as the registry administrator for the .com, .mobi, .org, and .net top-level domains. Nominet UK acts as the registry administrator for the .co.uk, .org.uk, .ltd.uk and .plc.uk top-level domains. EURID acts as the registry administrator for the .eu top-level domain.

3. Selection of a domain name.
3.1 You represent that, to the best of Your knowledge and belief, neither this registration of a domain name nor the manner in which it is directly or indirectly to be used infringes the legal rights of a third party and, further, that the domain name is not being registered for nor shall it at any time whatsoever be used for any unlawful purpose whatsoever.
3.2 If You are registering a domain name during the finite period of time when owners of trademarks and service marks have priority to do so ("Sunrise Period"), You acknowledge and agree that registrations for domain names during the Sunrise Period will only be accepted on the conditions applicable to those new domain names and their Sunrise provisions which may include a minimum registration term.
3.3 By registering or renewing a .uk top-level domain and agreeing to these terms & conditions, You agree that You have read and agree to the Nominet Terms & Conditions . (hyperlink), If You are registering the domain for a third party, You warrant that the third party for whom you register the domain name have read and agree to the Nominet Terms & Conditions . (hyperlink).

4. Name restrictions.
4.1 Registrations in the .name top-level domain must constitute an individual's "Personal Name". For purposes of the .name restrictions (the "Restrictions"), a "Personal Name" is a person's legal name, or a name by which the person is commonly known. A "name by which a person is commonly known" includes, without limitation, a pseudonym used by an author or painter, or a stage name used by a singer or actor.

5. Fees
5.1 In consideration for A2 Domains providing domain name registration Services to You, You agree to pay A2 Domains, prior to the approval of the desired domain name registration, the amounts set forth in the A2 Domains Price Schedule, as amended from time to time, for the initial registration of the domain name and any subsequent renewals.
5.2 Your application will not be registered until A2 Domains receives actual payment of the registration fee. If A2 Domains does register a domain name prior to payment of the registration fee, A2 Domains reserves the right to cancel that registration or restrict use of the domain name until payment has been received.
5.3 All fees must be prepaid and are non-refundable, in whole or in part, even if the domain name registration is suspended, cancelled or transferred prior to the end of the registration term.
5.4 In the event of a charge back by a credit card company or other payment provider authorized by A2 Domains, the domain name registration shall be transferred to A2 Domains as the paying entity for the registration. A2 Domains may reinstate Your domain name registration at its sole discretion upon its receipt of the registration or renewal fee and its then current reinstatement fee. The reinstatement fee is currently £130.
5.5 Payment must be made by credit card or other methods we indicate in registration application or renewal form. We will renew Your domain name for You provided Your credit card or other billing information is available and up to date. If Your billing information is not accurate and You wish to renew Your domain name registration, we will contact You to update this information and charge accordingly.

6. Free domain name registration
6.1 Please note that if You opt to take advantage of A2 Domains free domain name registration You will automatically be charged for the renewal of the domain 30 days prior to it's expiry.

7. Term
7.1 This Agreement shall remain in full force during the length of the term of Your domain name registration(s) as selected, recorded, and paid for upon registration of the domain name. Should You choose to renew or otherwise lengthen the term of Your domain name registration, then these terms and conditions will apply.
7.2 To ensure Your domains are not lost we operate a negative renewal system on all domains with A2 Domains - Your domain will not automatically renew. You will receive a reminder via e mail approximately 30 days prior to the renewal date. You will then have the option to pay and renew your subscription via Your control panel. It is Your responsibility to ensure valid contact details are on Your account at all times - failure can lead to your reminder or other important correspondence from us not being received by You
7.3 A2 It is Your responsibility to confirm whether you wish A2 Domains to renew your domain name and your failure to do so will result in your domain name not being renewed.
7.4 For UK domains You can check that Your renewal has been successful using Nominet's WhoIs search, and for all other domains we recommend using the http://www.whois.org/ website domain lookup facility.
7.5 Transfer of ownership
7.5.1 The person named as administrative contact at the time the user name and password are secured shall be the owner of the domain name. You agree that prior to transferring ownership of Your domain name to another person (the Transferee") You shall require the Transferee to agree in writing to be bound by all the terms and conditions of this Agreement. Your domain name will not be transferred until we receive such written assurances or other reasonable assurance that the Transferee has been bound by the contractual terms of this Agreement (such reasonable assurance as determined by A2 Domains in A2 Domains sole discretion). If the Transferee fails to be bound in a reasonable fashion (as determined by A2 Domains in A2 Domains sole discretion) to the terms and conditions in this Agreement, any such transfer will be null and void.
7.5.2 For further details and to action any transfer of ownership please login to Your A2 Domains control panel.

8. Domain name dispute policy
8.1 You agree to be bound by the Domain Name Dispute Policy (the "Dispute Policy"), as amended from time to time, which is hereby incorporated and made a part of this Agreement by reference. Click Here to read The Dispute Policy.
8.2 The Dispute Policy governs any dispute between you and any party other than us over the registration and use of the domain name. The specific disputes which are subject to the Dispute Policy are contained in the Dispute Policy. You agree that you will be subject to the provisions specified in the Dispute Policy in effect at the time the domain name registration is disputed by a third party.

9. Domain name registration information and its use
9.1 Information You are required to Submit
9.1.1 As part of the registration process, You are required to submit to A2 Domains and keep updated the following information in connection with Your application for domain name registration:
(a) the domain name to be registered;
(b) the domain name holder's name and mailing address;
(c) the name, mailing address, email address, telephone number, and fax number of the administrative contact for the domain name; and
(d) the name, mailing address, email address, telephone number and fax number of the billing contact for the domain name.
9.1.2 You shall provide and maintain updated information at all times with A2 Domains. A2 Domains at its discretion may refuse to renew any registrations unless You maintain current and updated information at all times.
9.1.3 A2 Domains may from time to time request additional information from You. While not obligated to provide the additional information, You should provide the additional requested information to ensure that You will obtain all the products and Services which A2 Domains makes available to domain name registrants.
9.2 Additional Information Maintained about Your Registration
9.2.1 In Addition to the information You provide, we maintain additional information relating to Your domain name registration, including:
(a) the original creation date of the registration;
(b) the date and time the registration application was submitted to A2 Domains and the appropriate registry;
(c) communications constituting registration orders, modifications, or terminations and related correspondence;
(d) records of account for Your domain name registration, including dates and amounts of all payments and refunds;
(e) the IP names and address of the primary name servers and any secondary name servers;
(f) the name, mailing address, email address, telephone number, and fax number of the technical contact for the domain name;
(g) the name, mailing address, email address, telephone number, and fax number of the domain registrant for the domain name;
(h) the expiration date of the registration; and (i) other information regarding all other activity regarding Your domain name registration and related Services.
9.3 Obligations Relating to Data Provided by You
9.3.1 If in registering a domain name You provide information about a third party, You hereby represent that You have provided notice to and have obtained the express consent from the third party to the disclosure and use of the third party's information as set forth in this Agreement.
9.4 Disclosure and Use of Registration Information
9.4.1 You agree to authorize A2 Domains to provide any information to ICANN, the registry administrators and to other third parties as ICANN and applicable laws may require or permit. You acknowledge and agree A2 Domains may make publicly available, some or all of the domain registration information provided by You, for purposes of inspection such as through the WHOIS Service or for any purpose as required or permitted by ICANN and applicable laws.
9.4.2 In addition, You acknowledge that ICANN may establish guidelines, limits and requirements that relate to the amount and type of information that A2 Domains may or must make available to the public or to private entities, and the manner in which such information is made available.
9.4.3 You hereby consent to any and all such disclosures and use of, and guidelines, limits and restrictions on disclosure or use of information and updated from time to time provide in connection with registration of a domain name, whether during or after term of the registration of the domain name. You hereby irrevocably waive any and claims and causes of action You may have arising from such disclosure or use of the domain name registration information.
9.4.4 You may access Your domain name registration information in A2 Domains's possession to review, modify or update such information, by accessing A2 Domains domain manager Service, or similar Service, available at A2 Domains website at www.A2 Domains.co.uk.
9.4.5 We will not process any data about any identified or identifiable natural person that we obtain from You in a way incompatible with the purpose and limitations described in this Agreement. We will take reasonable precautions to protect the information we obtain from You from A2 Domains loss, misuse, unauthorized access or disclosure, alteration or destruction of that information.
9.5 Agents and licences
9.5.1 You agree that in the event You register a domain name for another entity, You represent that You have the authority to bind that entity as a principal to all terms and conditions contained in this Agreement.
9.5.2 You acknowledge and agree that if You license the use of Your registered domain name to a third party, You remain the domain name holder of record and remain responsible for all obligations under this Agreement, including payment obligations, and providing and updating Your full contact information, and accurate technical, administrative, billing, and zone contact information adequate to facilitate timely Resolution of any problems that arise in connection with domain name and domain registration.
9.5.3 In any circumstance where You are registering a domain for a third party, You agree that You must (in advance):
(a) Make Your customers aware of the Prices associated with domain name registration, renewal and maintenance.
(b) Give details of the domain name related Services You provide, which are relevant to this customer, information on how to invoke the Service, any Prices payable and how long You take to carry out the Service.
(c) Make Your customers aware of changes to Your Prices.
(d) Detail the method, availability and cost of customer Service provided.
(e) Act quickly after getting a request from Your registrant to take some action for them; and
(f) Update their details soon after You know that the current ones are out of date or wrong.
9.6 Registrant Data
9.6.1 You must not knowingly provide poor quality Registrant data. If You find out that a Registrant has provided poor quality data You should attempt to correct the data.
9.6.2 Consumers are currently allowed to opt-out of providing their postal address on the WHOIS. You should take reasonable steps to ensure the opt-out is used correctly and not set this field to default to opt-out unless You can show that all Your Registrants are consumers.
9.6.3 If You receive a request to register a domain name for a customer You must register the domain name in Your customer’s name. You may only register the domain name in Your or Your organisation’s name with the explicit prior written consent of Your customer.
9.6.4 You agree that if You register a domain on behalf of a third party, A2 Domains can pass on the contact details of that third party to the Registry Administrator if required to do so by the Registry.
9.7 Limitation of liability
9.7.1 You agree that A2 Domains shall, under no circumstances, be liable for any special, indirect, incidental, punitive, exemplary, or consequential damages resulting from loss of profits, arising out of or in connection with this Agreement, even if A2 Domains has been advised of the possibility of such damages, and in particular A2 Domains will not be liable for the following:
(a) suspension or loss of Your domain registration;
(b) use of Your domain name registration;
(c) interruption of Your business;
(d) access delays or interruptions to any websites accessed by Your registered domain name;
(e) non-delivery, mis-delivery, corruption, destruction, or modification of data;
(f) events beyond the reasonable control of A2 Domains;
(g) processing of an application for domain name registration; or
(h) application of the Dispute Policy.
9.7.2 A2 Domains shall not, under any circumstances, be liable or responsible for any errors, omissions or other actions by the registry administrator arising out of or related to Your application, receipt of, or failure to receive a domain name registration.
9.7.3 A2 Domains’ maximum aggregate liability shall not exceed the greater of:
(a) the total amount paid by You for registration of the domain name; or
(b) £50.00 (UK Pounds).
9.8 Indemnification of A2 Domains
9.8.1 You agree to defend, indemnify and hold harmless A2 Domains and the registry administrator, including A2 Domains and its employees, directors, officers, representatives, agents and affiliates, from and against any claim, action, suit, demand, loss, damages, costs (including reasonable legal fees, expert witness fees and expenses), or other proceeding related to or arising out of the registration or use of the domain name. This indemnification is in addition to any indemnification required under the Dispute Policy.
9.8.2 You also agree that in the event a domain name dispute arises with any third party, You shall indemnify and hold A2 Domains harmless pursuant to the terms and conditions contained in the Dispute Policy.
9.9 Representations and warranties
9.9.1 You represent and warrant that:
(a) all information provided in connection with Your domain name registration is accurate; and
(b) neither the registration of the domain name nor the manner in which it is directly or indirectly used infringes the legal rights of a third party.
9.9.2 You acknowledge and agree that all domain name registration Services provided to You by A2 Domains are provided on an "as is" basis. A2 Domains makes no representations or warranties of any kind, express or implied, in connection with this Agreement or its domain name registrations Services, including but not limited to warranties of merchantability or fitness for a particular purpose. A2 Domains makes no representation or warranties of any kind that registrations or use of domain name under this Agreement will immunize You from challenges to the domain name registration or from suspension, cancellation, or transfer of the domain name to You.
9.10 Breach and revocation
9.10.1 A2 Domains reserves the right to suspend, cancel, transfer or modify Your domain name registration in the event that:
(a) You materially breach this Agreement;
(b) You use Your registered domain name to send unsolicited commercial advertisements in contravention of applicable laws or customary acceptable usage policies of the Internet;
(c) You use Your domain name in connection with unlawful activity;
(d) grounds arise for such suspension, cancellation, transfer or other modification as provided in this Agreement; or
(e) You use Your domain name in connection with material that is slanderous to A2 Domains or other associated companies.
9.10.2 You further acknowledge and agree that Your domain name registration is subject to suspension, cancellation or transfer by any ICANN procedure, by any registrar (including A2 Domains) or registry administrator procedures approved by an ICANN-adopted policy, or by any other country code top-level domain registry administering procedures to correct mistakes by A2 Domains, another registrar or the registry administrator in administering the name or for the resolution of disputes concerning the domain name.
9.10.3 You also agree that A2 Domains shall have the right in its sole discretion to suspend, cancel, transfer or otherwise modify a domain name registration upon seven (7) calendar days prior written notice, or at such time as A2 Domains receives a properly authenticated order from a court of competent jurisdiction, or arbitration award, requiring the suspension, cancellation transfer or modification of the domain name registration.
9.10.4 You acknowledge and agree that:
(a) providing inaccurate information;
(b) failing to update information promptly; or
(c) failing to respond to A2 Domains' inquiries concerning the accuracy of contact details within fifteen (15) calendar days of request;
shall constitute a material breach of this Agreement and will be sufficient basis for cancellation of Your domain name registration.

10. No Guarantee
10.1 You acknowledge that registration or reservation of Your chosen domain name, does not confer immunity from objection to either the registration, reservation, or use of the domain name.

Please note: by signing up for any of A2 Domains Services You agree to be bound by all A2 Domains terms and conditions.

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